Privacy Policy

At Stussy Oficial (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following types of information:

Personal Information

This may include:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely through third-party payment providers)
  • Order history and purchase details

Automatically Collected Information

We may also automatically collect certain information about your device and usage, including:

  • IP address
  • Browser type
  • Device type
  • Time zone
  • Pages visited
  • Referring website or source
  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders
  • To provide shipping, delivery, and customer support
  • To communicate with you regarding your order
  • To send order confirmations, updates, and service-related emails
  • To improve our website, products, and customer experience
  • To detect fraud, abuse, or unauthorized activity
  • To send marketing or promotional emails (only where permitted or if you opt in)
  • To comply with legal obligations

3. Payment Information

We do not directly store or process your full payment card information on our servers.

Payments made on our website are processed securely through trusted third-party payment providers such as:

  • Credit/Debit Card Processors
  • PayPal
  • Apple Pay / Google Pay (if available)

These providers handle your payment information in accordance with their own privacy and security policies.

4. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar tracking technologies to improve your browsing experience and analyze website traffic.

Cookies may be used to:

  • Remember your preferences
  • Keep items in your shopping cart
  • Improve website functionality
  • Understand how visitors use our website
  • Support advertising and remarketing (if applicable)

You can choose to disable cookies through your browser settings. However, doing so may affect certain website features.

5. Email Marketing and Newsletter

If you subscribe to our newsletter or choose to receive promotional emails, we may use your email address to send:

  • Special offers
  • New product updates
  • Promotions
  • Store news

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly.

6. How We Share Your Information

We do not sell your personal information.

However, we may share your information with trusted third parties when necessary to operate our business, such as:

  • Payment processors
  • Shipping and delivery partners
  • Website hosting providers
  • Email marketing platforms
  • Fraud prevention and analytics services
  • Legal or regulatory authorities when required by law

These third parties only receive the information necessary to perform their services.

7. Data Retention

We may retain your information for as long as necessary to:

  • Fulfill your orders
  • Provide customer service
  • Maintain business and tax records
  • Comply with legal obligations
  • Resolve disputes and enforce our policies

When your information is no longer needed, we will take reasonable steps to securely delete or anonymize it where applicable.

8. Your Rights

Depending on your location, you may have certain privacy rights regarding your personal information, including the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to certain processing activities
  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the details below.

9. Data Security

We take reasonable technical and organizational measures to help protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.